Delivery & Return
Global delivery available . Choose a specific delivery date & time that fits your schedule for a small additional fee.
Delivery Options Overview
ORICHALCUM provides tailored shipping options to meet your needs. Whether you prefer affordable delivery through Standard Parcel Post or DHL, faster shipping with DHL Express (available in select regions), or the added security and reliability of a specialized freight forwarder, we've got you covered. For added convenience, you can also choose to pick up your order directly from our store. Explore all available shipping methods on this page.
1. Order the Product and Specify the Delivery Method
2. You Will Receive an Order Confirmation Message
3. Wait for Your Order to Arrive
4. Pick up Your Order at The Checkout Area
Small items
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Standard delivery Get it in 5-7 working days |
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Orders over $100: All day delivery. Order anytime: |
FREE |
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Orders under $100: All day delivery. Order anytime: |
$5 |
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Weekday time slot from 12noon - 5pm. Order by 9pm. |
$10 |
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Next day delivery Get it next day, 7 days a week |
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All day delivery. Order by 9pm. |
$5 |
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Weekday time slot from 12noon - 5pm. Order by 9pm. |
$10 |
What do we mean by small? Just about everything under the sun except for major kitchen/laundry appliances and TVs over 43″.
Large items
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Standard delivery Get it in 2 working days |
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All day Delivery from 7am - 8pm. Order anytime: |
Fromu$20 |
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Choose a time slot 7am - 11am, 9am - 1pm, 11am - 3pm, 1pm - 5pm. Order anytime: |
From $35 |
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Next day delivery it next day on weekdays |
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All day delivery from 7am - 8pm. Order by 7pm: |
Fromu$30 |
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Choose a time slot 7am - 11am, 9am - 1pm, 11am - 3pm, 1pm - 5pm. Order by 7pm: |
From $45 |
The big stuff. Major appliances like dishwashers, washing machines, tumble dryers, fridges, freezers, ovens and TVs over 43″.
Exchange or Return of Goods
If the product is of good quality, the buyer has the right to terminate the contract concluded at a distance within 14 days after its execution.
In order for the right to terminate the agreement to be preserved, the consumer needs to monitor the preservation of the products in their original state. If the device is destroyed, damaged or damaged through no fault of the customer, the customer is not deprived of the opportunity to terminate the contract. If the value has decreased due to unpacking the product or checking its functionality, this does not mean that the consumer cannot write a request for a refund.
The product is not accepted back if at least one of the components is missing:
- fully equipped equipment;
- a receipt proving the fact of purchase in the ORICHALCUM online store;
- warranty card;
- an act with a description of the defect drawn up by the service department.
The money for the goods will be returned within the terms established by the current legislation
FAQs
We apologize for the delay! Please refer to your order confirmation email for the estimated delivery date and tracking details. If your order is still within the delivery window, it may still be in transit or delayed due to unforeseen circumstances. However, if the estimated delivery date has passed and you haven’t received your order, please reach out to our customer support team with your order number, and we'll look into it immediately. We're here to assist you!
We do not typically deliver on public holidays. Delivery times may be adjusted around these dates, and orders may be delayed depending on the carrier’s schedule. We recommend checking your order’s tracking information for updates around public holidays. If you need assistance or have any specific delivery requests, please feel free to contact our customer support team, and we’ll be happy to help!
We offer delivery to most locations worldwide. To check if we deliver to your specific postcode, please enter your postcode during the checkout process, or reach out to our customer support team with your details, and we’ll confirm if delivery is available to your area. We strive to make our products accessible to as many customers as possible!
Next-day delivery is available on select products and locations. However, it may not be available for all orders due to stock availability, product type, or delivery location. You’ll be able to see if next-day delivery is an option during checkout. If you need assistance or have specific delivery requests, feel free to contact our customer support team, and we’ll be happy to help!
For most orders, a signature may be required upon delivery to ensure safe receipt of your items. However, in some cases, depending on the carrier and your location, a signature may not be necessary. You’ll be notified if a signature is required during the checkout process or in your tracking information. If you’re unavailable at the time of delivery, the carrier may leave your package in a secure location or arrange for redelivery. For more details, feel free to contact our customer support team!
About Us
Welcome to ORICHALCUM, the ultimate destination for cutting-edge home appliances and electronics. We are proud to offer the latest in innovation with our AITC Smart Human Tracking Fan, designed to enhance your home environment with advanced technology. Our team of experts is here to guide you through your purchase, ensuring you get the best product suited to your needs—without the pressure of pushy sales tactics.
Founded in 1963, ORICHALCUM is one of the most trusted names in the appliance and electronics industry. We have built a strong reputation over the years, becoming a leader in high-end home technology. Since launching online in 1999, we've provided top-tier products and service to countless customers across the country. Our non-commissioned, factory-trained sales consultants are always ready to help you select the perfect products based on your preferences, not on commissions.
We take pride in our reputation for delivering quality and efficiency, and our commitment to fast, reliable delivery ensures you receive your items without delay.
ORICHALCUM has been featured in prominent publications like PC World Magazine’s "Best of the Web" and has earned recognition in The New York Times, Woman's Day Magazine, and many others. Explore the future of home technology with ORICHALCUM and experience a smarter way to live.
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